The Service:
To understand the SummitWatch solution is important to learn about
the different security systems and how they work. We will first
look at Intruder Alarms Systems then CCTV Systems and finally the
SummitWatch solution. The SummitWatch solution is a
remote off site video
verification system.
Intruder Alarm Systems
Most people understand the theory of the intruder
alarm system: this being detectors strategically
positioned in a building, door contacts and a control
panel that is usually connected to internal and
external sirens on site, and connected via a standard
telephone line to a Central Monitoring Station (CMS).
Most customers are under the illusion that this
protects their premises, but in reality it doesn’t make
the doors any stronger or the windows any tougher,
they still break when struck.
What does it achieve?
An intruder alarm system works predominantly when
the premises is unoccupied.
An intruder will approach a building and spend some
minutes looking through windows, trying doors etc
and if challenged, will make the lame excuse of " Oh,
sorry are you closed?" or simply run.
If left unchallenged the intruder has free access to
the building perimeter and any items that are stored
outside the premises are susceptible to theft. An ideal
opportunity is also presented to the would-be intruder
to determine the best access point to the building.
An intruder can, by simply looking through a window,
see all manner of expensive office equipment
including laptops, P/Cs and digital cameras left on
desks. The building occupants assume they are
protected by the alarm and the "it won't happen to
them scenario".The intruder who has
been left unchallenged will
eventually smash a window or force a door, which in
turn will activate the alarm and send a signal through
to the Central Monitoring Station. The experienced
intruder having surveyed the site prior and knowing
what he is going to target once inside will quickly gather the equipment and leave through the same
route prior to the arrival of the patrol officer. Nothing
has stopped them and the customer has sustained a
loss and damage to the premises.
Any loss sustained, will be covered by insurance,
so who cares?
The loss can be viewed in a number of ways.
1. Costs incurred due to damage to the premises
and the ensuing repair and maintenance works.
Additional costs may also arise if alternative
premises need to be sourced whilst these repairs
are being undertaken. The often unconsidered
cost is the uninsurable value of loss of time.
2. The actual loss of capital equipment is covered by
an insurance policy, but what if the items are
scheduled to be delivered to a customer tomorrow
and there are penalty clauses for late delivery and
again an un-insurable cost eventuates. A worse
scenario would be if all your business critical
information was stored on the stolen PC, you
could severely jeopardize the long-term viability of
your company.
In fact intruder alarm systems are very useful, but
you should understand what they are designed to do.
An intruder alarm system is designed to detect an
intruder after they have broken into the premises and
at best will limit the time an intruder spends on the
premises.
In a single sentence, an intruder alarm system is. "Designed
to limit loss"
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CCTV Systems
Many people under estimate or take for granted the
need for a CCTV system.
But what is the value of installing a CCTV system?
The CCTV system works 24 hours a day.
The true value of a CCTV system is that it allows
people to also become more efficient in their daily
routine.
For example a customer invests in internal and
external cameras, a control system in the form of a
DVR, a number of monitors and keyboards that can
be positioned throughout the premises.
The receptionist may have a monitor on their desk
and constantly view the car park and the perimeter
whilst continuing to undertake their normal duties. If
someone were to be observed loitering in or near the
car park they can be appropriately challenged.
A production manager can increase efficiency by
observing the production line and stores area without
needing to continually walk around the premises.
A managing director whilst travelling can review the
business remotely to ensure business efficiencies are
maintained despite his absence from the office.A recording of all cameras is kept either on a
videotape or more often now on a DVR.
The recording of events is extremely useful as if a
visitor was to return to their car and find a dent in the
door, they can return to reception and replay the
video and see who caused the damage.
However our scenario of the intruder in the previous
example would have produced video of the break in,
but on closer inspection the intruder has a mask on
and doesn’t actually look at the cameras so what is
the video footage showing us?
It actually re-enforces the point that the intruder
detection system limits the time an intruder spends
on the premises.
The CCTV system really only records the loss.
SummitWatch
Remote Off Site Video Verification
What is a remote off site video verification system?
Cameras are installed to give coverage of the
perimeter of a premises or critical areas of a
customers business.
A detection device is positioned covering the same
field of view as the camera, these can be motion
detection devices or volumetrics detectors/infrared beams or
a combination of detection devices to suit the
premises application.
The cameras and detectors are connected to a transmitter. This can be a transmitter only or
more often, one of the new
combined video transmitter and digital storage
devices.
The SummitWatch transmitter can be connected to the
customers LAN or WAN so the customer can view
live and stored pictures through the infrastructure
already installed, and the transmitter is connected to
a phone line for signaling to a Central Monitoring
Station or CMS.
The SummitWatch system is connected to the customers
public address system or an amplifier with speakers
sited externally around the premises.
On site the customer has complete control of the
CCTV system as an on site surveillance system.
The difference is that when the customer vacates the
premises and arms the intruder alarm system, they
also arm the SummitWatch system.
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Scenario
The intruder approaches a building and in turn a
CCTV camera and when they enter the field of view
of the camera, the SummitWatch system “grabs” three
frames of video from that camera at 1-second
intervals and dials through to the Central Monitoring
System. In the Control Room the attending operator
receives these three frames of video on a single
Quad screen along with a fourth video image that
replays all three frames of video in a video loop, to
ensure the operator can clearly visualise what
generated the alarm.This is what is known as "the event", three frames of
video that represent the actual alarm on site.
An operator can now switch to live video from that
camera or select any camera to view. The operator
can observe someone on site, and they simply use a
microphone to challenge the intruder with a simple
warning such as “ You in the grey jumper, you have
activated a remote video alarm system please leave
the site immediately”
This has the same effect that a person on site
challenging the intruder would have, the intruder
leaves site and the customer doesn’t sustain a loss.
The signal takes between 8-30 seconds to reach the
CMS, giving plenty of time for a response to warn off
the intruder.
The operator could operate any PTZ camera from the
CMS and obtain a good image of the intruder prior to
warning the intruder off. This may in turn be
forwarded to the police for appropriate action. A customer can also control access to the site by
motorizing the access gates, installing an intercom at
the gates and connecting up the remote outputs to
the SummitWatch system.
A person who needs access simply presses the
intercom and talks to the CMS operator, the SummitWatch
control software displays the video and an interactive
site plan from the site, which holds all the critical
information and details about persons who are
allowed access. A few questions answered, and access is either granted or denied, the gate can be remotely opened
and lights switched on and alarm zones isolated, all
under the watchful eye of the remote CMS.
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Remote Video Management
A customer can use the SummitWatch system as a normal
system on site but also by simply installing SummitWatch
Video Central software onto their PC or laptop they
are able to access the live and recorded video
images by connecting to a telephone line from any
location in the world.
This enables the customer to observe what is
happening and indeed what has happened by
reviewing the stored video on the SummitWatch
system.
The success of video alarm verification has been
clearly demonstrated by the installation of SummitWatch
products on large scale
commercial, industrial and government sites.
These installations are well-engineered,
integrated solutions, comprising a variety of outdoor
and/or indoor sensor technologies and a combination of CCTV and video transmission systems.The value in terms of equipment lost and potential
ramifications if down time was experienced,
combined with guarding cost reductions, has justified
the engineering effort by the installers to provide
effective solutions. |
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